Operations Executive – Freight Forwarding at Ascentech Services Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 day ago

Additional Details

Job ID
162048
Job Views
24

Job Description






Job Purpose




  • Coordinate import and export shipments by sea, air, and land, ensuring timely delivery, cost efficiency, accurate documentation, and regulatory compliance.



Key Responsibilities




  • Coordinate freight bookings, cargo movement, tracking, and final delivery

  • Process shipping documents and coordinate customs clearance

  • Liaise with shipping lines, airlines, customs agents, haulage providers, and clients

  • Obtain freight quotations and monitor shipment costs

  • Arrange cargo collection, transportation, warehousing, and delivery

  • Provide shipment updates and resolve operational delays

  • Maintain accurate shipment records and prepare operational reports

  • Ensure compliance with customs, port, safety, and security requirements



Key Performance Indicators (KPIs)




  • On-time shipment delivery rate

  • Customs clearance turnaround time

  • Shipment cost control against approved budgets

  • Documentation accuracy

  • Client satisfaction and complaint resolution

  • Avoidable demurrage and detention costs

  • Compliance with regulatory requirements.



Qualifications and Experience




  • BSc/HND in Logistics, Supply Chain Management, Transport Management, or a related field

  • 4 - 6 years' relevant freight forwarding or logistics experience

  • Knowledge of Nigerian customs procedures, shipping documentation, and port operations

  • Proficiency in Microsoft Office; relevant professional certification is an advantage



Key Competencies:




  • Shipment coordination and planning

  • Documentation accuracy and regulatory compliance

  • Negotiation and cost control

  • Communication and customer service

  • Problem-solving, attention to detail, and time management



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